Payment Policy

Payment Policy

All transactions on The Warm Chapter are processed securely through Shopify Payments, which is fully PCI DSS compliant. Your payment details are encrypted and never stored on our servers.

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Accepted Payment Methods

We accept the following payment methods at checkout:

• Visa
• Mastercard
• American Express
• PayPal
• Shop Pay
• Google Pay
• Apple Pay (where supported by your device and browser)

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Currency

All prices are displayed and charged in USD ($).

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Billing

You are charged in full at the time of order. Once your order is placed, we can only see your billing address, shipping address, order details, and the last 4 digits of your card — never your full card details.

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Contact Information

Store Name: The Warm Chapter
Business Address: 608 Rio Grande Ave, Santa Fe, New Mexico 87501, United States
Phone: +1 (505) 407-7306
Email: contact@thewarmchapter.com

Monday to Friday | 09:00 – 17:00 (MT)
Weekends | 11:00 – 16:00 (MT)

We aim to respond to all inquiries within 24 hours. Visit our Contact page for more ways to reach us.